About Me

Tattooed and Chained Chainmaille is a small, home based chainmaille business owned by me, Jennifer LaDouceur - designer, creator, shipment fulfiller, and customer service specialist. My love for chainmaille was sparked in 2010 when I saw one stunning bracelet at a mineral and gem show. I had no idea what it was, but searched the internet tirelessly until I came across images of chainmaille jewelry. Once I knew what it was called (Chainmaille? Who knew?!) I set out to learn everything I could about it. I've been knee-deep in jump rings ever since. 

Tattooed and Chained Chainmaille on Etsy.com opened in 2011. I encourage you to view my Etsy shop, browse my shop and read my reviews. Feel confidant purchasing from my business.

My unusual business name came about simply because I'm heavily tattooed and I love to create chains. Tattooing is also the main family business. My husband, Roger LaDouceur, has been tattooing for over 20 years and owns Star City Tattoos in Roanoke, VA. A small selection of jewelry is available there for purchase. If you're local to Roanoke and would like to stop into the tattoo studio to make a purchase, please contact me ahead of time with your order and I will ensure it's at the shop for pickup.

Chainmaille product information

Chainmaille (or chainmail, chain mail, chain maille, or maille) is the ancient art form of linking metal rings together. The European 4 in 1 weave is probably the most commonly recognized, and was historically used for battlefield armor. There are currently many weaves, or patterns, that have been created for jewelry making.

The process of making chainmaille starts with coiling and cutting wire, creating the jump rings needed for a specific pattern. I do not coil and cut my own rings, I prefer to purchase them from high quality suppliers. There are two ways to cut the coiled wire, saw-cutting and pinch-cutting. Saw-cut rings have been sawed and will have flat ends that will butt up against each other nicely. Pinch-cut rings will have a pinched appearance at either end of the jump ring and will not close as smoothly as saw cut rings. I only use saw-cut rings for my jewelry, providing you the smoothest piece of jewelry possible. I occasionally use pinch cut rings for wallet chains and foot bags.

Jump rings will arrive neither open nor closed, but slightly "ajar" from the coiling process. When I start to weave a piece, I must open each individual ring using pliers, weave them into the pattern, and close each individual ring. It can be a time consuming process, but I love it!

The pieces in my store are but a mere sample of all of the glorious things that can be made with chainmaille. 

I take great pride in my work, and I am a perfectionist. I take the time to ensure each ring is properly closed, therefore offering you the best product possible. I guarantee my work to be free from any defects.  

Shipping and returns

Shipping

Ready to ship items will ship no later than the next business day after payment is received. Made to order items will have specific production times within the listing information, usually 3-5 days. For custom orders, please see note below. Orders ship via USPS First Class mail with delivery confirmation. All orders come gift boxed and packed within a bubble mailer. You will receive your tracking info in a message the day your item ships.

International orders ship via USPS First Class International mail. Your customs form number will be included in your shipping notification so your package can be tracked until it leaves the US. International customers, please note that you are responsible for any import duty/Taxes/VAT Charges that your country may impose on you for purchasing merchandise from outside of your country. Please be aware of these charges and amounts for your individual country prior to making your purchase.


​                                                                 ***For custom orders***  

Custom orders will require payment up front. I will keep in close contact with you about the status of your custom piece. 

 

                                                                      Return policy 

It is my goal for my customers to be 100% satisfied. If you are unhappy for any reason with your purchase please contact me immediately upon receipt of your item/s. I will do my best to work with you and make you happy. If you would like a refund, simply return the item to me in its original unused condition within 30 days of receipt.

Returned items should be unused and unworn and must be returned in original packaging. I will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, I will also be happy to exchange the item.

Please note:

Goods will only be accepted for return if they are returned within 30 days of delivery, unless I have notified you otherwise.

The item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to me is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note I will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

Privacy policy

Tattooed and Chained Chainmaille Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tattooedandchained.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

   - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

  Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at tat2jenn@cox.net or by mail using the details provided below:

6056 Roselawn Rd, Roanoke , VA, 24018, United States